Terms and Conditions

Effective Date: 24.12.2024

1. Acceptance of Terms

By accessing or using the Website (www.alba-academy.com) and our services, you agree to these Terms and Conditions. If you do not agree, please do not use our services.

2. Services

Alba Academy offers educational courses and related services. Course details, prices, and availability are subject to change without notice.

3. User Accounts

a. Registration: Users must create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials. b. Eligibility: Users must be at least 18 years old or have parental consent.

4. Payments

All payments are processed securely through Paysera or other approved payment gateways. By making a payment, you agree to the pricing and billing terms presented at the time of purchase.

5. Refund Policy

Refunds are granted only under the following conditions:

  • If the course is canceled by Alba Academy.
  • If requested within 14 days of purchase and the course has not been accessed.

6. Intellectual Property

All content on the Website, including courses, materials, and logos, is the intellectual property of Alba Academy. Users may not reproduce, distribute, or use any content without prior written consent.

7. Limitation of Liability

Alba Academy is not liable for:

  • Indirect, incidental, or consequential damages.
  • Any issues arising from third-party services, such as payment gateways.

8. User Conduct

Users agree to:

  • Use the Website and services lawfully.
  • Not engage in any activity that disrupts the Website’s functionality.

9. Termination

We reserve the right to terminate accounts or access to our services if these Terms are violated.

10. Governing Law

These Terms are governed by the laws of Republic of Kosovo.

11. Contact Us

For any questions about these Terms, please contact us at:

Address: Prishtina, Kosova

Email: info@alba-academy.com